iCloud
Reviews and Complaints
Hamburg, New York
Payment declined after we provided credit card.
- - Rep charged our card for iCloud storage at Verizon; $0.99/mo.
- - This morning we got payment declined emails; some were from unfamiliar senders.
We went to Verizon on July 4. Our new password was ready.
The representative took our credit card, and ordered ICloud storage for .99 cents a month. We thought everything was set. This morning there were 2 Payment Declined emails, an another one arrived at 1:15 today. Some if the emails had emails that werent ours.
We used the same credit card at a store.
It was fine. Jevene Osborne
Weatherford, Texas
U keep get notices that cloud is deleting everything I have on that app
Ive been hacked scanned on my pc a phone cant find anything to say I owe them money!!!.I dont have time to write a hundred words
User's recommendation: Don’t trust anything
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTo change pay date for my iCloud storage
My pay date changed for my payment on my storage account and I want to up date it so that they can take my payment out
Westfield, Massachusetts
My account
Need to speak to someone regarding acct. And email I keep getting saying is closing. Pls advise if legit
Preferred solution: Answers
Genoa City, Wisconsin
Need help in changing payment method
I went back to payment and was able to proceed with a different payment method. We were pleased that it finally got resolved.
Minneapolis, Minnesota
I have no access to my email passwords or old phone number
Cant access my iCloud got a different phone number and cant get into my email because I dont know the password as it is in my notes in my iCloud
User's recommendation: Better resolution to issue
Hamburg, New York
Payment was again declined after we provided a credit card to order storage
Verizon rep. used our credit card to order ICloud storage.
7/5 emails came Payment Declined. Jevene Osborne
User's recommendation: This is my first experience of having payment declined. No recommendation at this time.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Kansas City, Missouri
Resolved: My icloud was hacked
Company fixed the issue and I have been provided with apology.
Hello. My icloud has been hacked since may 20th.
I have been submitting an appeal, their support has never done anything to help.
Please i need who can help me out. Thank You.
- Memories
- Support
Preferred solution: Apology
User's recommendation: secure your account.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sandusky, Ohio
Payment due
I want to keep my iCloud account.
Im getting past due notices.
I need to speak with a live person please.
Preferred solution: Continue iCloud
Why is my did I get this email?why am I being deleted when I pay every month????
I cant access my photos or videos I cant access my Y Disc account it keeps saying my cloud is full but should not be seeing that I pay every month
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Miramar, Florida
ICLOUD BLOQUEADO
Necesito recuperar mi cuenta iCloud, tengo la clave de recuperación y tampoco se puede con esa clave.
- No solucionan mi problema
User's recommendation: no. encuentro muy irresponsable que nadie me resuleva el problema de la recuperacion de mi informacion guardada en Icloud.
Sullivan, Missouri
I have paid for my iCloud and it still sending it. It’s not being paid.
They said that I did not update my iCloud, and I have, and I'm still trying to take money from me. My card is on the information, and I cannot talk to any representative.
Murphysboro, Illinois
Possible fraud
Test message to call 92539****checking to see if text is fraud also suggested that I contact xxplmrs.com/2fCACa. Message says account with iCloud is full.
Houston, Texas
Questions about my cloud storage.
It was OK. No one likes to speak with a robot.
I do understand the economic reason for it. ok, ok, ok
Dallas, Texas
To reinstate my ICloud service
I kept getting mail that my I Cloud was expired and I was afraid it was SPAM. I am 85 years old and I not real proficient in my technology.
So I prefer to talk to a professional to help me!
She was very professional! Thanks!
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