iCloud
iCloud Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
iCloud has a 3.3 star rating based on 98 customer reviews. 56% would likely recommend; sentiment is mostly neutral with mixed experiences on storage, privacy, and price.
Key Takeaways for Future Customers
- Expect common support needs around account recovery and password reset as reported in iCloud reviews.
- Be prepared to manage subscriptions and billing details to avoid interruptions.
- Requesting a refund is a frequent resolution sought by users.
Negative Feedback / Risk Areas
- Frequent iCloud customer complaints about phishing emails and false storage warnings.
- Poor access to live support, difficulty changing credit card or updating payment methods.
- Account lockouts and data access issues after lost credentials or phone loss.
Positive Feedback
Users value storage, autofill and privacy features; several reports praise helpful agents who resolved issues efficiently.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
iCloud has a 3.3 star rating based on 98 customer reviews. 56% would likely recommend; sentiment is mostly neutral with mixed experiences on storage, privacy, and price.
Key Takeaways for Future Customers
- Expect common support needs around account recovery and password reset as reported in iCloud reviews.
- Be prepared to manage subscriptions and billing details to avoid interruptions.
- Requesting a refund is a frequent resolution sought by users.
Negative Feedback / Risk Areas
- Frequent iCloud customer complaints about phishing emails and false storage warnings.
- Poor access to live support, difficulty changing credit card or updating payment methods.
- Account lockouts and data access issues after lost credentials or phone loss.
Positive Feedback
Users value storage, autofill and privacy features; several reports praise helpful agents who resolved issues efficiently.
Media from reviews
Northampton, West Northamptonshire
Can’t login to icloud
can't log in. I gave you my login details.
I can't log in. Password, email—I lost this, and I need to talk.
- Lots
Preferred solution: email pass word
Hilliard, Ohio
False information
No one wants to help all they are concerned about is drawing a paycheck
I get several emails daily from icloud stating my storage is maxed out and threats my icloud will be shut down, i have 50 GB & only used 8.7 of it, this is very annoying please stop it.
Preferred solution: Stop the emails
Why is my did I get this email?why am I being deleted when I pay every month????
I cant access my photos or videos I cant access my Y Disc account it keeps saying my cloud is full but should not be seeing that I pay every month
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dallas, Texas
Extremely Helpful, professional!
I have 2TB of space on my account, 95% unused, yet every week I receive an email, stating I am out of room, and that iCloud account will be totally & permanently delegated if I dont upgrade now!
This is a spoof
User's recommendation: Beware of scammers. Apple iCloud will never delete the contents of your account!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Oceanside, California
Resolved: I believe my information has been downloaded
I accidentally sent a cc charge through on a reported scam and now I can't get through to your support phone line. I can't get emails or use the phone.
Can you call me please to see if you can get through to help me? None of my phone calls or emails are going through.
- I lost use of support phone number
Preferred solution: Support
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSuccess
When I finally got to speak with a real person, she was able to resolve my issue very quickly. She was very understanding and efficient. I really appreciated her help.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Kampala, Kampala District
Resetting my iCloud password
My iPhone6 got spoiled and I forgot my iCloud password tumusiime@***.com and I cant access it now, I needed some assistance to unlock it.
Counce, Tennessee
Balance account
Trying to update my account. I have a new debit card, trying to update my account with the new information that's on my card.
Preferred solution: Renew my account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Miami, Florida
Need a response
I still haven't heard from iCloud and I'm concerned that I've lost important documents and photos as the 30 day extension is running out.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy account
Try to resolve an issue has me labeled as a pissed customer without ever speaking to someone is ludicrous.
Preferred solution: Help with my account
User's recommendation: Pick up the phone and actually talk to your customers
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Chicago, Illinois
My Whatshap account has to be restored by iCloud because iCloud carried it away. I want my account back back.
With this development, I hope to get back to my WhatsApp account with all the Zion outreach programs and my group activities.
Preferred solution: Lease restore my WhatsApp Account and do you want me to get my WhatsApp account back
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hartford, Connecticut
I’m more storage for iCloud
Very difficult to get to the final person that I talked with which was a customer service agent or whatever you call them live because I am an old man and I do not like all this extra crap. You have to go through with the answer and stuff and show on and show on in the chat people it’s terrible.
It really is we should be able to contact a live person whenever it’s necessary and if it is an issue that isn’t that important to talk to I guess an automated service but I don’t like them and it’s too much of an issue for me. I’m 83 years old and I want to live as long as I can be happy and when I get these these answering things, I don’t like it aggravate me thank you
I contacted an agent on iCloud and the lady was very very smart and very nice and said that Im all set. I did buy my extra storage for my iCloud and I should be all set. Thank you again bye-bye.
User's recommendation: All is well I’m very satisfied and I recommend you bye-bye
Houston, Texas
The live agent was Abby was really nice to me.
She assisted me to make a payment to my iCloud, and another pending transaction which was an issue to me not being able to download apps in my phone.She even assisted me to create a new password.
User's recommendation: I strongly recommend future customers to this company.
North Hollywood, California
Maceala helped me resolve my problem
Maceala helped me resolve my issue. I received a message on my email saying I was about to lose all my photos and info on iCloud if I didn’t upgrade my storage to $9.99 per month.
It was false. Not from Apple.
User's recommendation: Call iCloud - Apple to confirm suspicious emails
Honolulu, Hawaii
No service
Nothing passed on by. This sucks 100 times.
Worst ever. Mentally abused by you guys.
Get off my phone. I've had it.
Preferred solution: Stop threatening me. That’s Bad Service. You are Mentally Abusing Me. 11
User's recommendation: Not recommended
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMembership questions
I was told it was a scam. I wasn't sure in the beginning but you helped me out.
Thank you kindly. I really appreciate the help.
Preferred solution: Just a piece of mind.
User's recommendation: Call i cloud first.
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