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iCloud

iCloud

www.icloud.com
What is your customer experience with iCloud?

iCloud Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • iCloud has 3.2 star rating based on 79 customer reviews. Consumers are mostly neutral.

  • 60% of users would likely recommend iCloud to a friend or colleague.

  • Rating Distribution
  • Pros: Auto fill and saving my content on icloud, Chipper than other companies, Ebay.
    Cons: Changing credit card, Changing password nightmare, Communication with a real person so i stop getting all these.

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Media from reviews

iCloud - Storage
iCloud - Storage - Image 2iCloud - Unlock accountICloud issueMy iCloud is writing account not activeI’m trying to create a new iCloud on my phone and it’s not workingiCloud - Payment many time I need refund my money back
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Top iCloud Reviews

Positive Review

"Excellent service"

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Professional help resolve issue professionally and gave me peace of mind regarding a scan attempt Thank you User's recommendation: Excellent service by...

Critical Review

"Too many text messages about my account getting ready to close"

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I received at least 3 to 6 messages a day about that Im about to loose part of my account information

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account phone credit card number apple card service payment email storage
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Anonymous
map-marker Lexington, Kentucky

It was quickly cleared up.

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ask question: is my i cloud really full? if so how do i prevent prevent everything being deleted from there ?

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Mackay M

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New York, New York

ICloud issue

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ICloud issue
Contains 5 confidential files for company representatives
Updated by user Jan 17, 2025

Nothing work out yet my iCloud keeps saying not active and I’m really worried so I start thinking maybe this app is not legit at all because I don’t see any changes in it at all

Updated by user Jan 16, 2025

Nothing work out yet my iCloud is still saying not active

Original review Jan 16, 2025

My iCloud keep saying not active and I cant use iMessage and also its not working for App Store then I cant sign out

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User's recommendation: iCloud issue

Chris W Lbg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dublin, Ohio

I i’m trying to find out if Apple is taking out payment for iCloud

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Your Apple representative was a pleasure to talk to. She answered all my questions and assured me everything was OK. Thank you Apple.

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User's recommendation: Absolutely

Judy H Mxt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Emails stating closure of accout

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I've been getting multiple emails at my Yahoo email judysf49@***.com stating my account and my iCloud items will be deleted for non-payment. I'm assuming this is a scam?

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Loss:
$11
Pros:
  • Storage for my photos and videos

Preferred solution: Confirming of scam? And no more scam emails.

Marilyn M Vae

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Too many text messages about my account getting ready to close

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I received at least 3 to 6 messages a day about that Im about to loose part of my account information

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Preferred solution: Would like to keep my backup

Loretta B Ixv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My issue was resolved

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I received message that my iCloud storage was full and needed upgraded for a price of 199.00/for a year that once paid could not be cancelled. So I questioned the message and decided to contact Apple support. Very please with my decision and the technical support I received and advise not quick the link

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Preferred solution: Just excellent custom service that I received message thanks

User's recommendation: Contact apple

Joven Akk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Seattle, Washington

Billing

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Just had a question about billing you guys answered all my questions and were very helpful. I appreciate everything youve done for me and I will continue to use Apple in the future.

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Resolved
Amy C Tvv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Emails about iCloud account

Updated by user Apr 13, 2025

Company fixed the issue and I have been provided with apology. I was ashored there was no account in my name

Original review Mar 28, 2025

They were very helpful. The emails I was calling about were phishing emails. I was told to go ahead and block them since I have no iCloud account.

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Elier Gjm
map-marker New York, New York

Unlock account

iCloud - Unlock account

Cant use trusted number to unlock account keeps saying my account is locked Ive called and no answer

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Anonymous
map-marker Sonoma, California

Not receiving email after finding lost phone

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I cloud walked me through every step to retrieve my mail and confirm payment was up to date. He stayed on the line until I confirmed it was accessible

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User's recommendation: Call iCloud very helpful

Shela Wbo
map-marker Palmer, Alaska

I have conflicting information my phone says I have used 1.3 gb for 5months I have been getting notifications that I need to buy more iCloud or I will lose all my data on the cloud

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Im done quit all this unnecessary *** this is all *** I have told you my concerns. Thank you much for the help you are going to give me

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User's recommendation: Be up front I have believed that all the mail I’ve gotten was a scam

Anonymous
map-marker Elk Grove, California

Check my payment. I got e-mail

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Very good costumer service

I call about some spam e-mail.

And its right.

All good now

Thank you for your help

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Anonymous
map-marker Salt Lake City, Utah

Do not know if I am getting a text and being scammed.

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The girl that I was corresponding with was patient with me. I was trying to figure out everything on my phone rather my IPAD. everything now is good.

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Mayah Hed
map-marker San Antonio, Texas

Question on upgrade on i cloud

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Was taking rep but lost the call not able to finish the transaction can have someone call me please was up grading

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Dorion Kxx
map-marker Ossining, New York

ICloud is the worst

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Not trying to pay you anymore too much of a problem do what you have to do. I keep trying to call and nothing happens I'm done

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User's recommendation: Stay away from icloud

Ramin Tri
map-marker Phoenix, Arizona

ICloud status

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Getting emails on my iCloud acct. I believe its a scam. Adviser was very helpful, knowledgeable and nice.

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