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iCloud
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Tim F Cnu
map-marker Bergenfield, New Jersey

Is my payment covered? Am I in danger of losing I Cloud?

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No answers. WTF??need Reps to answer questions.

This is bogus. There heres your 100 *** letters

Preferred solution: Satisfaction re current payment. Are you gonna dump my stuff like tgreatened or was that nust scammers?

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Lenore Qtm
map-marker Denver, Colorado

I want to know how much I owe for Apple and iCloud, but I lost my operator

Contacted the company first

The reviewer tried to contact the company before posting this review.

I was talking to an operator cause I owe money for Apple and iCloud and I wanted to know how much I owed and how I could get the money to you guys

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Jamie C Tkh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

This is my 3rd request to turn my music downloads and pictures of my MINOR children

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Contacted the company first

The reviewer tried to contact the company before posting this review.

iCloud/Apple has refused to return the pictures of my minor children unless I pay a monthly ransom amount.

Preferred solution: Deliver product or service ordered

User's recommendation: You will not get answers from this company.

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Linda C Qjx
map-marker Monroe, Georgia

Email saying they will erase everything

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Contacted the company first

The reviewer tried to contact the company before posting this review.

I have work-related business on iCloud and was told it would be erased. You can erase everything except the last 2 months.

User's recommendation: Never use iCloud!

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William A Xgt
map-marker Harrisburg, North Carolina

Unable to get assistance.

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Contacted the company first

The reviewer tried to contact the company before posting this review.

I received a questionable text from iCloud, maybe iCloud. I have been unable to get any assistance with this issue.

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Carlene W Zlj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Pay my bill

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Contacted the company first

The reviewer tried to contact the company before posting this review.

Updated by user Jul 03, 2026

Have to keep calling back until I was able to speak with someone who addressed my issue this is really a shame when you are spending all your time trying to reach someone to address your issue and trying to get a resolve.

Original review Jul 01, 2026

My question was taken care of and the young lady that help me was very kind and helpful thank you for your help and assistance.

User's recommendation: Make sure you have all needed information.

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Tayia Sem

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Boston, Massachusetts

Can’t get added iCloud+

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Contacted the company first

The reviewer tried to contact the company before posting this review.

I had a very hard time trying to get added iCloud. The person that worked with me calmed me right down.

I thanked him for his patience with me, which wasn't an easy task. Whenever I come across another situation like the one I had, I know who to call!

Pros:
  • There is always someone to talk to

User's recommendation: Hang in there!

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Louis F Jte
map-marker Jennings, Louisiana

I forgot my iCloud email

Contacted the company first

The reviewer tried to contact the company before posting this review.

I erase my phone an dont remember my iCloud email I was wondering if its any way I can get my contacts back I

Preferred solution: Full refund

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Joana J Vds

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Delray Beach, Florida

I just need help with my iCloud because I need a account. I'm new to Apple.

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AI Highlights
  • - Apple account requirement for every action is annoying.
  • - The user is new to the platform and finds it complicated.
  • - They would like help and guidance.

So every time I want to go on something, I need an Apple account. I don't worry about that, and it just gets annoying; that's why I'm creating this.

It's complicated to do it because I'm very new to something, and I like it. I have liked Apple since I was like nine—no, since I was like six—and I'm 13, so I need help because this is very complicated.

I'm asking Google, asking everything I could do. My name is *** ***, so I need help.

Loss:
$1100
Pros:
  • Provider is easy to contact

Preferred solution: no

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Tresea R
map-marker Oskaloosa, Iowa

Unexplained charges

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Contacted the company first

The reviewer tried to contact the company before posting this review.

I thought I was emailing someone about charges that I have questions about but it sent me to calling but nobody answered the call.

Loss:
$46
Cons:
  • Not sure due to my age

Preferred solution: Full refund

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Raphaella Nhr
map-marker Manchester, England

I lost all my contacts and photo

Contacted the company first

The reviewer tried to contact the company before posting this review.

I loose my photos and my contacts and banking mobile app every thing in my phone and I pay £2.99 a month for I cloud

User's recommendation: I want every thing in my phone came back

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Harleen Oqp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Webster, New York

Duplicate emails

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Contacted the company first

The reviewer tried to contact the company before posting this review.

The problem was corrected. The agent was very professional.

she took the time to research and correct my problem and then she also checked my laptop and found out correcting my iPhone also worked on my laptop. Thank you very much.

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Harleen Oqp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Delevan, New York

Outstanding service, I already left a review earlier, but this will be my second review because the girl was so good. Everything was resolved and everything works as it should. I’m very happy with the

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Very happy with the service the system was resolved and everythings working like it should. Ive already left them survey earlier, but Im doing the second one because I was so pleased.

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John V Vbd
map-marker Cortlandt Manor, New York

ICloud account has been compromised and I am locked out

Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - Unauthorized devices (MacBook, iPad, Apple Watch) on iCloud.
  • - Password changes lock the iPhone; codes are intercepted.

There are devices using my iCloud. They have changed my password, and I only own one iPhone 11, white and color.

There is a MacBook, I watch, Apple Watch, Apple iPad, and other unauthorized things on my Apple account.

I have lost the use of my phone, and this is like the 15th time this has happened. If you send me a code, they get it first; if I punch in a password, they know it.

Pros:
  • No comment
Cons:
  • No comment

Preferred solution: I would like to get my iCloud back on the my control and remove the unauthorized devices, MacBook, iPad, Apple Watch, etc. I own one device iPhone 11 update 26.5 iOS

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Maxey Hgc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Orlando, Florida

ICloud

I keep getting these emails saying my iCloud is due, but my phone shows not due until the 27 July 2026

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